PRODUCTS & SERVICES



Business Continuity



Recovery plan software

Consulting services

Recovery sites

gold_ball_white.gif (601 octets)  Recovery plan software

RDI offers a disaster recovery plan (DRP) software which enables the development and update of the recovery tasks to be carry-out during a complete or partial disaster situation.

This software works under a PC environment. It allows you to enter the tasks required for an efficient recovery.

Whether your disaster recovery plan is designed for a recovery of your information systems, or corporate wide, or warehouse, our software meets all the needs and requirements of such plans.

Our objective has always been to develop a user-friendly software which delivers a quality product, while helping you save time and money.

More precisely, our DRP software allows you to produce a final report containing the following 3 main sections:

pintro.jpg (10903 octets) The plan introduction

The information required for adequate comprehension of the plan is found in this section. The recovery objectives, the priority levels, the description of the recovery teams involved, are explained.


 
ptache1.jpg (12000 octets) The recovery tasks to carry-out

Each of the recovery tasks, grouped in different general steps, contains information elements which are necessary for their carrying-out and their supervision.


 
pressource.jpg (8601 octets) The resources

Each resource, whether it is the personnel list, the vendor information list, or any other list or procedure, contains information elements which are necessary for the carrying-out and supervision of the recovery tasks.



Environment :

Windows version

  • Windows 95/98/NT, ME/200, Novell
  • 100 mhz or greater
  • 16 megs RAM (32 megs recommended)
  • 13 megs disk space
  • Stand alone station and network

Web version

  • Linux server

ASP solution

DRP 4.3 demo (Windows version)    buttondrp.jpg (3394 octets)

 

 

gold_ball_white.gif (601 octets)  Consulting services


Risks and impacts analysis

The disaster recovery plan

Recovery plan audit

Recovery plan maintenance

 

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Risks and impacts analysis



RDI has developed a risks analysis methodology. The results paint a picture of the required physical protection and related assets against the identified potential threats.

Moreover, RDI’s methodology allows the client to highlight the tangible and intangible losses likely to happen following an interruption of the information systems and critical business functions.

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The disaster recovery plan

Disaster definition

For RDI, a disaster occurs whenever your organization’s operations are inaccessible.

The fact that the main work site is inaccessible for a certain period of time, becomes a disaster situation, whether it is the computer systems and/or the organization’s offices that are affected.

Business resumption

In order to resume operations during a disruption, the organization must ensure it has the proper strategies and pre-approved decisions for an efficient continuity of its vital business operations.

The disaster recovery plan

The disaster recovery plan elaboration methodology used by RDI takes into account the recovery objectives of the client, and the recovery means already in place and/or foreseen.

During the recovery plan elaboration process of:

  • an information systems center, or;
  • a corporate plan, or;
  • a municipal garage installation
  • etc.

the recovery objective is always confronted to the requirements which must be met.

RDI’s methodology forces the client to check whether all the measures in place in the normal course of operations are indeed in place.

The final result shows the various recovery tasks to be performed, including the personnel specifically responsible to carry them out, and the required material, procedures and other resources.

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Recovery plan audit

RDI offers its clientèle a cyclical audit of their DRP, including associated human and material resources, and needed procedures.

Whenever a client performs a recovery simulation test, one of RDI’s consultants participates as an objective observer, and the findings are included in the audit report.

The DRP Audit Report includes an opinion expressing the ability of the client to meet its stated recovery objectives.

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Recovery plan maintenance

RDI performs cyclical DRP maintenance on the basis of requests from the clientèle.

Any modifications to the resources and other changes are validated in terms of impact against the DRP, and updates carried-out.

Moreover, RDI offers its clientèle the complete maintenance of its recovery plans. The DRP’s are installed on RDI’s computers, and RDI sees to the regular maintenance, updates and distribution of the disaster recovery plans.

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gold_ball_white.gif (601 octets)  Recovery centers


The business recovery center

The cold site

The hot site center

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The business recovery center


In order to ensure the continuity of critical business functions of an organization following an unforeseen interruption, RDI offers its clientèle a work environment enabling the organization to resume its main operations.

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Our 4,500 sq. feet recovery center is equipped with up to 175 work space with desks, filing cabinets, photocopiers, fax machine, PC network and complete telephone system. Our business recovery center can also be linked to RDI’s other services. All desks are equipped with RJ-11 cabling for the phone system, and RJ-45 cabling for the data.

This recovery center is accessible 24 hours per day, 7 days a week.

With our huge power generator, the complete business recovery center is protected against power failure.

   
A reception area adjoining the recovery rooms is included in our service.
   
RDI’s recovery center includes a room specially equipped to install the client’s network server(s). Each server is stored in a cabinet and is accessible by the client only. This room adjoins the recovery rooms, which allows the linkage of the PC’s to the network server(s) within minutes following the disaster declaration.

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The cold site

In a disaster situation where the IS center is non-accessible, it is possible for an organization to ship the new computer(s) as well as the non-damaged equipment to our cold site center.

RDI has the rooms equipped with the required infrastructure necessary for the shipping and installation of computer equipment. This enables the resumption of the client’s IS operations, in a context of damages to its own installations.

Adjoining this cold site to our business recovery facilities, the organization is therefore able to operate within a few hours of the disaster declaration.

Also, our cold site is protected by our power generator.


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The hot site center

RDI is able to provide an instantaneous recovery service for all types of computers.

These recovery centers are available on a 24 hour basis, 7 days a week.

Through the facilities of a recovery center, an organization that experiences an unforeseen disruption of its computer installations can resume its information systems operations.

Moreover, shipment of recovery computers can be made at the client’s desired location, within 48 hours.

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